DAG Tech provides best-in-class IT support to small businesses (SMB), mid-market, and enterprises. Our model is built around providing 24/7/365 around-the-clock support services at a flat and predictable cost.
- 0-60 seconds
- 1-5 minutes
- 5-10 minutes
Super fast response speeds
24/7/365 around-the-clock helpdesk
Flat-rate Unlimited Support
Lower Your IT Costs
Simple Per-User Subscription Pricing
Comprehensive IT Support:
- End-User Support & IT Helpdesk
- Pro-active Maintenance of Technology
- Monitoring & Alerting response (NOC)
- Technology Procurement Services
- Documentation of Technology Systems
Focused On:
- Super fast 10-minute or less responses
- Expert level technical team
- Real-time visibility into resolution status
- Monthly reports outlining our performance (KPIs)
IT Support plans:
- DAG Tech Diamond IT – Flat-Rate Unlimited Support, per-user subscription support
- DAG Tech Clarity IT – Service Level Agreement (SLA) for Enterprise
